New dedicated Libraries ACT Digital Helpline

The library branches may be closed due to COVID-19, but the online services are always open! In response to the growing demand for their FREE digital resources, Libraries ACT has launched a new dedicated helpline, available 9.30 am to 5 pm, Monday to Friday (except public holidays). 

Get easy access to eBooks, eAudiobooks, digital magazines, literacy games, language learning and online databases. You can also stream children’s stories, movies and documentaries, or download and stream music. All for FREE!

With close to 18,000 eBooks and more than 9,000 eAudiobooks, there’s something for everyone.

If it’s your first time using the library online or you just need some extra help accessing online resources, give the Libraries ACT Digital Helpline a call on 6207 7265 and one of their friendly staff will help step you through what to do. 

In addition to providing over-the-phone support, the helpline team will also develop new online information (such as how-to-guides) to further aid customers with their digital resource access needs. This information will be made available on the Libraries ACT website,

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